Shipping policy

SHIPPING POLICY

Effective Date: August 30, 2026

Thank you for shopping with The Femme Boutique. We are committed to providing you with a smooth and enjoyable shopping experience from checkout to delivery.

ORDER PROCESSING

Orders are typically processed and prepared for shipment within 2–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or U.S. holidays.

During new launches, promotions, holidays, or periods of high order volume, processing times may be slightly longer. We appreciate your patience and understanding.

SHIPPING

Once your order has been processed, it will be shipped using the shipping method selected at checkout.

Estimated delivery times are provided as a general guideline and are not guaranteed. Delivery times may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside of The Femme Boutique's control.

You will receive a shipping confirmation email with tracking information once your order has shipped.

SHIPPING RATES

Available shipping options and rates will be displayed at checkout based on your shipping address and the size and weight of your order.

From time to time, The Femme Boutique may offer promotional or free shipping.

DELAYED OR LOST PACKAGES

Once an order has been handed over to the shipping carrier, The Femme Boutique is not responsible for delays caused by the carrier, weather, natural disasters, incorrect addresses, or other circumstances beyond our control.

If your tracking information shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and your delivery location.

If you are still unable to locate your package, please contact the shipping carrier directly. You may also contact us at info@thefemmeboutique.com, and we will do our best to assist you.

INCORRECT SHIPPING ADDRESS

Please carefully review your shipping information before completing your purchase.

If you notice that you entered an incorrect address, please contact us as soon as possible at info@thefemmeboutique.com.

We cannot guarantee that we will be able to change the shipping address after an order has been placed.

The Femme Boutique is not responsible for packages shipped to an incorrect address provided by the customer.

DAMAGED PACKAGES

If your order arrives damaged, please contact us within 48 hours of delivery at info@thefemmeboutique.com.

Please include your order number and clear photographs of the damaged packaging and items so we can review the issue and determine the appropriate resolution.